Francis S Vermillion , SD May 26, 2020 Appliance: Model SHEM78W55N/01 - BOSCH DISHWASHER Bosch shem78w55n dishwasher leaking from bottom pan Leak was slow but becoming gradually worse. Pulled dishwasher out from under counter then visually inspected sump while it ran. As soon as the water got very hot, I could see the sump leaking where it meets the stainless pan. Searched for the correct sump gasket without success. Turns out that the gasket is built into the sump for this model. The built-in gasket is very narrow (under-engineered IMHO which is probably why it developed a leak). Thanks to Simon's excellent videos at appliancepartspros.com I was able to pull the sump, remove all the critical parts (diverter, circulation pump, drain pump and aqua-sensor) and then "rebuild" the sump system. The most perplexing part was figuring out how to remove/install the water diverter since my internet searches were unsuccessful. You need to locate the locking latch on the perimeter of the circular diverter housing. Make a mark on the housing and the sump so you remember the correct orientation. Now, while you release the locking latch push down on the circular housing while you turn it counter-clockwise (?) and pull the entire diverter assembly from the sump. Installation is just the reverse except you need to make sure that you properly orient the diverter into the sump housing before turning clockwise and hear the locking latch click into place. Also you have to be very patient as you figure out how to disconnect all of the plugs on the wiring harness as to not damage any of them. Finally, just follow Simon's video on replacing the circulation pump to get everything put back together again and cross-your fingers that everything works upon testing. Only special tool needed is the Torx T-20 screwdriver. Read More... 21 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Pliers, Screwdrivers, Wrench Set
Vincent G Buffalo , NY August 13, 2018 Appliance: Bosch Dishwasher SHE65T55UC/02 I got E15 code occasionally i would slide it out and dry out with some paper towels and it would be fine again for a few months It finally gave E15 code, then after drying out the E15 code came back within 5 minutes of running. I dried out the base then I ran the dishwasher and observed water coming down the overflow chute after running only 5 minutes.There is a water inlet (clear water chamber on the side of the machine). It had some gunk inside that was stopping a black float shut-off from moving. I replaced the water inlet chamber. I also suspected the non return valve (also called a check valve). From the parts diagram I could see the valve is inside the hose connection inside the sump. This is criminal because previous Bosch models and most other brands have the non return valve accessible after removing the filter. There is usually a cover that allows you to remove and replace the rubber diaphragm from inside the tub. I almost think this is planned obsolescence!! They know this is a service part at least once in the life of a machine. Anyway, this Bosch model requires you to remove the whole bottom of the machine because the hose is captured by a "U" shaped protrusion that is part of the base. There is a ridge in the hose and then the hose sits down in the "U" so the hose doesn't slide out. Instead of removing the machine base, I cut off the left side of the "U" at about the 9:30 position and wiggled the hose out easily. The check valve is clicked inside the sump by a slight ride inside the sump outlet. They make it very difficult to remove without damaging the inside of the outlet. The check valve needs to be spun counterclockwise about 1/4 turn releasing it from the ridges. This will be a bit of a fight with tools you may have on hand, Be careful not to scratch the inside of the sump outlet since the O ring on the hose needs to seal to this surface. After removing the non return valve I drilled a 1/4" hole in the U shaped protrusion in the 4:30 position (relative to the hose), to allow a zip tie to pass through. The new nonreturn valve has a straight rib on the inside of the valve. This rib will point down to the 6:00 position when the valve is installed correctly.Be sure to install the new valve with the rubber flap toward the sump. I installed the valve so the rib was pointed down to the 6:00 position. I then used a small flat screw driver on the edge of the valve to pop the valve past the ridges inside the sump outlet. The ridges are really small. If you see one ride peeking out past the valve you have pushed it in far enough. I installed a new hose using silicone grease inside the sump outlet. You can get silicone grease at a scuba supply store or on Amazon. Use the grease on all hose connections that have an O ring connection. Since replacing the water inlet chamber and the check valve the machine has worked fine. I noticed the rubber diagram-flap on the old non return valve was bent inwards so I suspect at times it was not closing. Read More... 21 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Screwdrivers
Vince R Orange , TX January 06, 2024 A mouse chewed the soft rubber coupling on the diverter and water was leaking on the floor. I pulled out the dishwasher and found the leak. I then went to appliance parts pros and watched a couple of videos to determine what part to order. (so helpful) The diverter came in two days ahead of schedule(also so helpful) The repair was very easy(thanks to the video) and I had it back in a few minutes later. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers
Jim H Virginia Beach , VA November 17, 2020 Appliance: Bosch Dishwasher SHX68T55UC/02 Bottom of dishwasher would fill with water in between runs I watched the APP video on the subject. trouble shot the problem down to a malfunctioning inlet water valve. I ordered the valve from APP and as I was reviewing the video on how to replace the valve I identified another possible problem with the replacement. The internal inlet hose could be damaged. Another quick call to APP for the hose and clamps. Between the two orders total shipping time was 3 days. The repair it self from getting the dishwasher out of the cabinet and replacing valve and hose took @ 1 hour. I ran the dishwasher sitting on the floor and everything worked as it was supposed to and all connections were tight and dry. I'll reinstall the dishwasher this afternoon. I cannot say enough about the quality of the customer support provided by every member of the APP staff I interacted with. Read More... Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Nut Drivers, Pliers, Screwdrivers
Robert M Hamden , CT August 22, 2025 Appliance: Bosch Dishwasher SHX68TL5UC/02 E15 watertap Replaced inlet valve. Took a while to diagnose, I could see water in the base after the cycles were complete, it would be present in the center of the base. What I couldn't see was the water that dripped into a channel directly under the water inlet valve. When the water under the valve channel reached a certain level, it would flow into the center of the base. The video for the replacement of the valve was great and made the repair easy. Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Pliers, Screwdrivers