Parts for Ge JGP963BEK2BB: 01 - Control Panel & Cooktop Parts

The General Electric Range Control Knob is an OEM part for GE ranges and cooktops. This knob allows users to control the temperature and intensity of the heating elements on the range. 

Symptoms of a failing Range Control Knob include:

• Difficulty in turning the knob or a lack of response when adjusting settings
• The knob becoming loose or detaching from the control panel
• Visible signs of wear such as cracking, fading, or melting
• The knob not aligning properly with the settings, leading to inaccurate temperature control

Causes of a bad control knob often involve frequent use, which can wear out the internal components or damage the attachment point, exposure to heat, or spills that can seep into the knob causing it to stick or degrade.

This knob is also compatible with other General Electric brands that include Hotpoint, RCA, and some Sears/Kenmore models.

The Grate Foot is an OEM part for GE cooking ranges and stovetops. This small but essential component provides stability to the burner grates, preventing them from sliding or wobbling during use. Includes 1 rubber foot that goes on the bottom of stove top grates to protect the stovetop if feet become damaged or lost. Sold individually. Order as needed. If you also need an adhesive, order W10841140.

Symptoms of a bad grate foot include:

• Grates that move or wobble when touched
• Scratches or damage to the stovetop surface beneath the grates
• Unstable cookware positioning, potentially leading to spills or uneven cooking

Causes of damage to the grate foot often include regular wear and tear, heat degradation, or impact from heavy pots and pans being dropped or dragged across the grate.

This GE replacement part is also compatible with Hotpoint, RCA, and some Kenmore models.

Color: Black

The Small Surface Burner is an OEM part for GE ranges and cooktops. It provides a consistent heat source for cooking, designed for use with smaller cookware, making it ideal for simmering and precise heating tasks.

You should replace the small surface burner if it becomes damaged or worn out. Causes of a bad surface burner can include regular wear and tear, spills, and exposure to high temperatures. A defective burner can lead to uneven heating or failure to ignite properly.

Symptoms of a bad Small Surface Burner include:

• The burner not igniting or taking a long time to ignite
• Uneven flame distribution
• The burner not producing heat at the expected levels

This GE replacement part is also compatible with Hotpoint, RCA, and some Kenmore models.

The Medium Surface Burner is an OEM part for GE ranges and cooktops. This burner is essential for a wide range of cooking tasks, from simmering sauces to sautéing vegetables. The medium surface burner ensures even heat distribution and efficient fuel consumption, contributing to the overall cooking performance of your appliance.

Causes of a bad Medium Surface Burner can range from clogged burner ports, which impede gas flow and affect flame consistency, to wear and tear on the igniter or the burner assembly that prevents proper operation.

Symptoms of a malfunctioning Medium Surface Burner include:

• Inconsistent flame size or failure to ignite
• Uneven heating or hot spots on the cookware
• Visible damage or corrosion on the burner itself

This OEM GE part is also compatible with Hotpoint, RCA, and some Kenmore models.

The Burner Base is an OEM part for GE ranges and cooktops, designed to securely hold the burner and distribute gas evenly for cooking. This part serves as the foundation for the gas burner, ensuring a stable and consistent flame that can be adjusted for precise cooking temperatures. 

Causes of a bad Burner Base can include corrosion, clogging from spilled foods or liquids, and general wear and tear over time. A damaged or deteriorated burner base can affect the flame's quality, leading to uneven cooking or, in some cases, posing a safety hazard.

Symptoms of a bad Burner Base include:

• Uneven flame or poor heat distribution
• Difficulty igniting the burner
• A yellow or orange flame instead of blue
• Gas leakage smell when the burner is on

This OEM GE part is also compatible with Hotpoint, RCA, and some Kenmore models.

This grate assembly replaces a damaged or missing cooktop grate and provides a stable, heat-resistant surface for cookware. It restores proper pan support and helps ensure even heating on gas cooktops. What it does:

• Supports pots and pans over the burner so cookware sits level and stable
• Replaces warped, cracked, or missing grates that cause instability or uneven cooking
• Protects the cooktop surface from direct flame contact and wear
• Matches OEM fit and alignment to keep burner caps and flames properly centered

• One grate assembly

• Allow the cooktop to fully cool and disconnect power/gas per appliance instructions before handling
• Lift out the old grate and set the new grate into position—no special tools typically required
• Check that burner caps are seated and that the grate does not rock or obstruct burner operation

This machine screw is an authentic OEM replacement part sourced directly from the manufacturer. It is used in securing the burner head to the gas range top so that it can be used for cooking. If the burner head becomes loose or the screw is missing, it should be replaced. For safety reasons, the burner should not be used until this screw is replaced; the burner head could shift during cooking and lead to a fire. To start, disconnect the gas and power from the stove to prevent accidental ignition of the burner. Make sure the burners are not hot. Remove the burner grate and burner cap from the burner that is missing a screw. Install the new screw in the hole and tighten it with a screwdriver. Put the burner cap and burner grate back on the stove and reconnect the gas and power. Periodic inspection of the burner heads and all associated screws and parts on the stovetop will prevent accidents and keep the stove working correctly. This screw is a silver, metal part that is sold individually. It is designed for use in gas rangetops manufactured by General Electric and Hotpoint.

This igniter lights the gas at a burner. Replacing a worn or cracked igniter restores quick, consistent ignition so your gas range or cooktop lights reliably and heats as expected without repeated tries.

• Provides the ignition source to light burner gas when heat is selected
• Supports consistent flame start-up for reliable cooking performance
• Common symptoms include: burner won't ignite, delayed or intermittent ignition, or needing to light manually
• Visual clues can include a cracked insulator or damaged igniter tip/element

• Disconnect power and shut off gas before servicing; allow the appliance to cool completely
• Access the igniter per your model; note wire routing and mounting before removal
• Transfer any reusable mounting clip/grommet from the old part to the new one
• Handle the igniter carefully and avoid touching the element/tip; ensure secure connections and test ignition before reassembly

The Top Burner Spark Electrode is an OEM replacement part for GE brand appliances. Compatible with select GE gas ranges, this spark electrode ensures a reliable ignition for your burners. It features a white ceramic base and a metal electrode tip.

Symptoms of a bad igniter:

• Burners not lighting
• Igniter sparking erratically

The causes of a bad part can include physical damage or wear and tear over time.

This OEM GE part can also be used on Hotpoint, RCA, and Kenmore/Sears appliances. 

Approx 4 inches in diameter

Color: Black. Approx 4-1/4 inches in diameter

Color: Black. Small

The Burner Cap is an OEM part for GE gas ranges. This component sits on top of the burner head, dispersing the flame evenly for optimal cooking performance and protecting the burner head from spills and debris.

You should replace the burner cap if it becomes damaged or worn out. Causes of a bad burner cap can include exposure to high temperatures, accidental drops or impacts, and buildup of food residues or cleaning chemicals that can erode the surface over time.

Symptoms of a bad burner cap include:

• Uneven flame distribution or yellow flames
• Difficulty in igniting the burner
• Visible cracks, chips, or warping on the cap
• Poor cooking performance due to inconsistent heat

This GE replacement part is also compatible with Hotpoint, RCA, and some Kenmore models.

Color: Black. This large cap measures about 3-1/2 inches in diameter.

Note: The part is approximately 4" in diameter.

This control knob seal fits around the control shaft opening on your range or cooktop to close the gap under the knob. It helps block spills and debris from entering the control area and keeps the console looking clean and finished.

• Forms a barrier between the knob/valve shaft and the control surface
• Helps prevent liquids, crumbs, and grease from seeping into the control cavity
• Restores a tidy appearance; replaces cracked, shrunken, or missing seals
• Typical signs of wear: visible damage, gaps around the knob, or residue appearing beneath the panel after spills

• Disconnect power and, if applicable, shut off gas; allow the appliance to cool
• Pull the knob straight off the shaft and remove the old seal
• Clean the area; seat the new seal flat around the shaft—avoid side pressure on the valve stem
• Reinstall the knob and verify smooth operation and proper seal seating

This burner wire harness connects the range/oven ignition system components so the burner safely receives the correct spark or hot-surface signal. It replaces a damaged or worn harness to restore reliable ignition performance. What it does:

• Routes electrical connections from the igniter/spark module to the burner assembly
• Enables ignition sparks or hot-surface signals to reach the burner for reliable lighting
• Can stop symptoms such as burners failing to light, erratic or intermittent ignition, or continuous clicking
• Helps prevent loose or shorted wiring that can cause ignition faults

• Disconnect electrical power and shut off gas supply before starting any repair
• Label or photograph original wiring locations to ensure correct reconnection
• Route the harness clear of direct heat and moving parts; secure with original clips or ties