Shortly after we moved into our house (10 years ago), one of the endcaps broke on our dishwasher. We just lived with a handle that was loose, even though it was a huge annoyance. It seemed like a big job because replacing it required removing the inside panel on the dishwasher, and even though I was confident I could get it apart, getting things back together is always the harder task. So the handle finally came completely off on one side, and we realized that the other endcap was cracked, too. I watched the AppliancePartsPros.com video on replacing the handle, and it seemed pretty straightforward. The parts arrived quickly, and following the video was pretty easy. I just wish I had done it sooner! It did require a somewhat specialized bit for the screwdriver.