Karen S Kelso , WA May 10, 2020 Appliance: Model KENMORE Oven element caught fire and the small burner broke. Ordered the parts and replaced them. They also sent the wrong item and notified me right away. They sent the correct part and provided a return label for the incorrect part. Excellent service! Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Socket Set