Ordered a replacement from Appliance Parts Pros- they were extremely helpful, shipment was fast and it was packed very well. I am back to baking again, and happy as can be! Hope I don't need you again, but if I do, I definitely won't hesitate to contact you. I would recommend to anyone looking for replacement parts, especially for older ovens (mine is 24+ years old and a wall oven), these are the people to help you. Thank you