The Front Load LG washer sounded like it was going to lift off when it started to spin. I replaced three shock absorbers and that made a world of difference. Because the washer is sitting on hardwood floors it still wanted to walk around a bit, I placed the front two legs on a piece of anti-fatigue matting. PROBLEM SOLVED!!!!! The video provided does not match my machine but once I took the back off it was very clear what to do. On another note I was led to believe that the locking pins were sold separately so I ordered 6 to cover the job. When the parts arrived the shocks had new pins with them. I called Appliance Parts PROs and they were pleasant, easy to work with and immediately took care of the problem.