I first verified that the ice door actuating solenoid was the issue by removing the ice/water dispenser bezel/trim (the part outside the door where the ice and water is dispensed) with a plastic trim removal tool. The tool is just a thin plastic pry bar but I imagine you could successfully use some other type of thin tool being careful not to scratch the finish of your refrigerator. After I removed the trim, I ensured that the ice door and linkage was intact and functioning correctly, then disconnected the electrical connector from the ice door actuator in the upper left corner. I then connected a multimeter to the two pins on the connector (use the DC setting as the actuator is supplied with DC current) and checked for power. Since I was receiving power at the connector, I was able to confirm that the actuator was not functioning correctly. Changing it is extremely easy as there are only three Phillips screws holding it in place. Installation procedure is the reverse of removal. I would note that when I received my new actuator, the actuating arm was in the extended position and can be easily retracted by hooking up the electrical connector before installing the actuator and depressing the ice switch. Wait approximately 5 seconds for it to cycle closed and you can then install the actuator.