Our LG front loading washing machine spring broke, which then damaged the shock directly beneath it. The model parts blowout was helpful in determining the parts we needed, and the videos were easy to follow and helped us replace the parts will little issue; they saved us nearly $200 on labor. As one spring failed on our 10 yr old model, we opted to replace both springs and all 3 shocks, treated the boot with conditioner, and put it all back together.
Thank you for the videos and online info!