George B Asheville , NC March 12, 2014 Oven would not work / most of the buttons on the keypad were not working I got my owners guide and looked up how to get an error code by repeatedly pressing the ON/START buttons on the keypad. I did a google search for the error code and found out that I probably needed a new membrane switch. After watching a youtube video on how to replace the membrane (to make sure I could handle it) I got the part number off the piece and found it at your store - where it was super easy to navigate and find my part! I fixed it! It took less than 15 minutes and saved me hundreds of dollars, I'm sure. ps: my husband is very, very proud of me Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers