How to Troubleshoot & Replace Whirlpool AP6005965 / WP2180226 Control Bracket

So this one took a little detective work... First, I assumed there was an issue with the water valve solenoid. Easy to pull the front kick plate and see the valve, but the tight space made it pretty hard to actually access. I pulled it off and tested the connectors with my volt meter to make sure it was getting power when the switch was depressed (it was not.) Had to use a couple of male electrical spade connectors to insert into the molex body for the volt meter leads. Glad this wasn't the issue because this particular valve is discontinued... So, next assumption was that it was the micro-switch. Off came the door handle, the cabinet faces (this is a built in), figuring how to remove the dispenser front plate, and there it was. The micro-switch was fine, but the plastic mounting pieces for the switch on the base plate had all snapped off and the switch was just hanging there. Not a great design to hold that switch, but probably pretty easy to assemble at the plant. No way to field repair this - only real solution is to replace the plate. Part came pretty fast -- 2 days ahead of earliest expected day -- and I had the entire thing back together in less than an hour. The plate is held by just 2 screws and all of the electrical connections are small molex fittings. I was surprised that this part was still in stock, and thrilled at the price. Wife is happy that the fridge is fixed (do you know how hard it is to live without a water dispenser?) and all done for a fraction of a service visit! Thanks AlliancePartsPros! 

Ice Door Kit, Control Bracket, and Ice Dispenser Guide were purchased. I followed two videos on replacing the parts. The Control Bracket WP2180226 / AP6005965, was straight forward and I discovered a snapped pin on the old bracket causing an electric switch to be out of place... that repair was easy. When it came to the hinges of the ice chute, I discovered the snap-in, on right side, of the hinge was cracked... this is why the pin escaped. This cracked part is molded into the entire enclosure and was a different-better hinge shown on the video, Ice Door Kit W10823377 / AP5985152. I used Gel Superglue in the cracked plastic, then JB Weld (15 hr cure) to make a U-shaped thin jacket on the hinge. After curing, I mounted the door flap, this time with a custom shaped very thin metal washer at the right side/outside which superglue was applied to the top two edges of the snap-in hinge to hold the washer, bridging the gap above the pin and strengthening the part similar to the fully enclosed pin in the videos. The new flap is working, the new flap return dampener (basically a plastic piston) seems a bit restrictive and takes quite a while for the flap to seal the ice chute. The ice and water dispensers are working again. Noticeably less pressure is needed to actuate the ice or water. Overall, a good repair with a bit of Mcgivering. If the crack had completely snapped the right side of the hinge, it would require replacing the entire enclosure, which doesn't seem to be a part available through your website. 

My husband kept saying we need to call someone to fix it. I decided to do a little research and see if there were any diy videos. So I did a general search of the brand of fridge. Your website popped up. I found the drawing of the general area where the dispenser is. I clicked on switch and saw it had a video. I was amazed at how informative it was. The plastic ice funnel was broken too, so I clicked on it and the plastic bracket, just in case. I ordered them on a Saturday, got them on Tuesday. I got back on the website on my laptop, set it beside me at the fridge and started in. Wow! In 20 minutes, I had everything replaced and back together. I flipped the breaker back on, cleaned out the ice reservoir and touch the handle. It worked! I put this website on my favorites list so I can have it at my finger tips anytime I need it. No more needing to "call the man" 

I took the cover off the ice /water outlet on the fridge door. I saw the bracket holding the switch for the ice maker had broken. I ordered a replacement from AppliancepartsPros.com. The part arrived in 1 day (amazing!). I installed the new bracket and reassembled the door cover. The whole job took less than 30 minutes. 

By going to your web site I was able to diagnose it was not the ice chest auger and not the dispenser switch...but the bracket that holds the switch. Outstanding videos by Matt, really made troubleshooting and implementing the repair easy. Thanks again...easily saved me $100+ for a repairman to come to the house... 

Replaced the dual water inlet valve and now it works great! 

With the help of the fantastic videos provided on the web site for each replacement part, it was extremely easy to complete the repair 

Watched your video before I ordered parts. 

Replaced whole bracket which was good because ice arm was going also. 

THE PARTS ACTUALLY ARRIVED EARLY, I WASN'T EXPECTING THEM UNTIL MONDAY AND THEY SHOWED UP ON SATURDAY. I VIEWED THE FIX IT VIDEOS YOU PROVIDE AND DID BOTH IN LESS THAN 30 MIN FROM UNPLUG TO PLUG BACK IN.