This is the 3rd time in 2 years I've had this issue. The first time was a year after buying the house & running 1 full load a day, sometimes 2 if I'm batch cooking or canning. To explain the frequency, we're a family of 10 & pots & pans are washed in the sink. The first time was during covid & I could only get a cheap Chinese replacement. 2 of those arms & the white connector were shredded after 6 months. After a genuine replacement part it's happening again, this time one of the metal o rings snapped in half & ripped a hole in the screen. Some bones & broken glass were discovered in the bottom of the dishwasher, so I'm not going to blame the quality on the part. After cleaning it all out, I'm actually still using the broken part & saving the new one for the inevitable. The shipping was very fast, like later that day or next day. I had it within 3 days. My husband is happy I can handle it, as he hates plumbing, shout out to all of the helpful youtubers.