I thought this site was a parts order only so I tried to find some help on various forum only to find out I never needed to go any further than this site and its information. I finally called the number at the top and spoke to a incredibly helpful and kind gentlemen who diagnosed the situation and suggested the oven control board. He also explained the warranty, return process if needed and more about Appliance Parts Pros. My part came as promised. It took, at the very most, five minutes including dis-assembly and reassembly. I am so thankful I found this site.