How to Troubleshoot & Replace Whirlpool AP8113918 / W11842830 Dishrack

Just replaced the things. Had to reuse old tine rows, rollers, the spray arm, etc., i.e. I removed 'em from the old racks and put on the new ones, but that was piece of cake. Also, I cleaned the food grinder and the discharge valve compartment (thank you very ???? ???? much, Internet), so spray arms around the top rack get enough water pressure now. I didn't have to buy any parts for the latter part of this little repair project, though. 

Order parts and replace. When removing attachments, do them one at a time and install them on new rack as you go. Watch for the small release tabs on the attachments (baskets, rollers and tine holders), "gently" put pressure to release; remember these units have been in hot water and they are brittle. 

I bought replacement top and bottom dish racks. It is surprising they are so expensive - easily more than half the cost of a new machine. If I didn't like the layout of my existing dishwasher more than the new models, I would have bought a new one. They are relatively easy to install, but you have to transfer parts from the old dish racks to the new ones. So don't get rid of the old ones until after you install the new ones! 

Lower Rack: The fix was fairly easy, only challenge (minor) was making sure the wheels were put on the lower rack correctly. We did find that the new wheels provided tended to bind in the rear when pushing the tray in, We replaced the new wheel set (rear wheels only) with the wheels from the old set and it works fine now. Hopefully no rust for several years. Upper Rack: This required a little more work in that the wheels and the center spray assembly needed to be pulled from the old unit and installed on the old. The wheel set removal required a star type screwdriver. 

I ordered the racks from you and then searched YouTube for instructions on how to replace the rack system. I could not find instructions on your site or a maintenance manual on line. Fortunately You Tube had several videos on similar models which helped significantly. 

I found the parts that I needed through your website. Part of the order arrived within a few days. The balance of the parts did not arrive after two weeks, so I called customer service with my order number and they arrived within a few days. I will definitely be back. Thank you. 

Bought a new upper rack and an adjustable tine row (one pack is a pair BTW). These parts worked perfectly with the existing "snap on" parts that moved over from the old upper rack. 

I replaced the circulation pump motor after watching the video. The repair went perfect! I should have done this a year ago instead of listening to the noise. 

Replaced the top rack. The online instructions were fine for the order in which to fix things. The details were different but if you're patient, you can figure it out. 

Ordered a new rack