How to Troubleshoot & Replace Whirlpool AP6011747 / WP8181905 User Interface Assembly

I watched your video about replacing the user interface. I followed it exactly and the fix was very simple. Only issue was that due to the age of the plastic, some of the tabs on the user interface snapped when detaching it from the face panel. (sorry, poor nomenclature don't remember the correct name for the front panel/bezel). No big deal since I was replacing the user interface anyway. Important note for others: watch the video, but since it is applicable to multiple models don't just order the part at the link. Get your model and verify the part number prior to ordering. Fortunately, that's what I did. 

I removed the top. Took out detergent holder then removed all screws. Then popped off plastic front then sperated mother board from plastic cover . set for part. Unplugged old and plugged in new one. I could not have done it without the help to find the right part from your guys. Great. 

Followed the excellent video for the repair for this problem on your website. 

Replaced the unit in which we purchased from your company appliancepartspros.com. 

I determined that the start tab was broken on the Interface Assembly by drilling a large hole in the Hold to Start button making it necessary to replace it as well. After watching the YouTube video on replacing the Interface Assembly a couple of times to familiarize myself with the procedure and feeling comfortable that I could do the job, I ordered the parts. The Control Knob was previously broken and needed to be replaced so I ordered the Control Knob, the Hold to Start button and the Interface Assembly. Our Duet gas dryer is stacked on top of the washing machine and it took longer to unhook the dryer gas line and get the dryer off of the washing machine than it did to complete the washing machine repair. I completed the repair and had everything put back together and the dryer stacked on top of the washing machine in about 45 minutes. The instructional video on YouTube was very informative and made the repair easy. I did break some of the the locking tabs off the old Interface Assembly due to them being brittle but didn't care as it was being replaced anyway. The repair was not difficult and I'm confident I saved $200-$300 by doing it myself, especially since the dryer had to be taken off the top of the washing machine. Time means $$$ plus the cost of a service call and mark-up on the parts. 

Went on to the YouTube site and the gentleman gave a perfect description of how to fix the problem with my whirlpool washing machine. Went onto your site to buy the part it came overnight and I fixed my own wash machine within an hour. Love the company and love the service. The adorable man that describes how to fix things was very helpful. 

We ordered the Interface part and my husband replaced it. I was very easy to do. 

Replaced User Interface Module 

Watched video on line, which was very helpful in getting me to try this. The old circuit board was fine but the plastic holding it and the push buttons had become very brittle and started breaking. Just followed the example video and was pleasantly surprised how easy it was to replace this part. Washer now works great. 

THE PLASTIC ASSEMBLY MOUNTING THAT MOST CONTROLS AND SWITCHES ARE MOUNTED TO, HAD BECOME TOO BRITTLE TO HOLD CONTROLS. PURCHASED THE COMPLETE INTERFACE ASSEMBLY. FOLLOWED "GREAT" STEP-BY-STEP INSTRUCTIONS FROM APPLIANCEPARTSPROS TECHNITIONS ON "YOUTUBE" TO DISASSEMBLE OLD PART AND INSTALL NEW PARTS. IT COULD NOT HAVE BEEN ANY EASIER WITH THESE INSTRUCTIONS AND NEW PARTS. RALPH W. BAILEY WINCHESTER, KY.