How to Troubleshoot & Replace Whirlpool AP6014428 / WP99002292 Door Latch Assembly

Due to the age of the latch I replaced both the handle and latch which has two two switches. The screws are star drive, which I have. I also used a battery screw driver which made it less work to remove and install all the lid screws 

I ordered the parts one weekend over the phone after seeing that one of the parts was back ordered. I was quite concerned that back order meant "never available". The service rep assured me that they would keep me informed. Two days later I received an e mail that all the parts were on the way, including the back order. I had all the parts in hand by the weekend, and my husband and I did the work together, using the handy reference video. It looks like a new dishwasher, and works like a dream! We are very happy! We are impressed by your efficient and friendly service and would definitely order parts from you again. 

Replaced latch and handle. It was not obvious how to get inside the door to get to the latch, but the "how to" video was very helpful. This was on a discontinued Maytag dishwasher, and many parts are discontinued. You had them in stock. Works fine now. The repair took a day longer than expected because you couldn't see that the handle was broken until the latch was removed from the door. It took another day for the latch to arrive via UPS. Congratulation on the excellent one-day service. I'm still trying to figure out why the plastic handle cost $70. That's why I didn't order it in the first place. Still, the repair cost a lot less than a new dishwasher, which would probably have been necessary if you didn't have the parts.in stock. One unusual tool needed on this model. The door is held together with torx head screws. You will need a torx driver on this model. 

Fix went fast. 5 min. and it was up and running! 

Replaced door lock and outside plastic panel. 

I ordered the part from Appliance Parts and when it arrived my son-in-law removed the old door latch and installed the new. Easy as pie. We did watch the video which was quite helpful. 

Repair person( Maytag )came out and said needed new door latch assembly but part on back order and would be weeks to arrive. He suggested need new dishwasher. I have identical washer so I suggested remove assembly from other washer and then wait for part. He broke the door latch assembly while attempting to remove it. I then sent him on his way. I went to u tube saw how easy to fix got your Company saw your video ordered the parts easy fix very happy not so with repair person who by the way his company also sells appliances. 

Fallowed the video and made the repair, no problem.