We live in a rural area, and have no appliance repair anywhere close by. Also I'm not a mechanic - I can do some basic stuff, but that's it. Took about 45 minutes of internet research to diagnosis the problem. Found part and watched installation video from Appliance Parts Pros. Of course this happens on a Friday evening; I went ahead and ordered the part, hoping to have it by the next Friday. The part shipped Monday and was delivered around noon Wednesday. Installation was very easy after watching the video - no surprises - was EXACTLY as shown. Install took a little longer, as I cleaned the machine while I had it opened. This is a GREAT site with good technical information, FAST shipping, and GOOD prices. If you need appliance parts or tech advice, this is the only site you need.