Took front panel off to raise top, drain at front of door plugged up, removed rear access panel & was careful to drain water from hoses & suck out remainder. Used weed eating string tied in knot at one end to clean out hoses. there was a lot of build up crud. impellor on drain pump was sheared. Ordered new pump, arrived in 2 days. installed pump & closed everything up. Washer is now back in action. Price of pump was cheaper than local by 30 dollars..