How to Troubleshoot & Replace Whirlpool AP6024061 / WPW10780877 Pump And Motor Assembly

This is a 6 year old Maytag stainless tub model. I first tried cleaning the food chopper screen (also using the very helpful video on this site for that part), as it was totally blocked. That fix helped for a while, but then the top rack started coming out dirty again. Went back to this site and diagnosed the problem as a bad circulation pump. For only 20 bucks more, it made sense to replace the entire assembly. The hardest part of this job is seating the new assembly into the tub. Using soapy water on the gasket really helps, but you still need to push down quite hard. You must try to push all of the gasket at once- pushing on one side only makes the opposite side pop out of the recess. After about 30 minutes of struggle, I found that getting my body weight straight down over the assembly allowed me to push it all in at once. It's a tight fit. For this model, you definitely want to fit the bottom retaining clip first because of the interference of the heater coil plug- you'll never get it in if you do it last under tension. Some helpful tips are also to make sure to clean the recess in the tub to ease installation of the assembly, have plenty of dry towels handy to catch the drain water trapped in the old unit, and wipe clean all of the o-rings and recesses before reassembly, as a leak on any of these will dump water onto your floor under the dishwasher! The video on this site was incredibly helpful and I will return here for other appliance repair parts. The job is straightforward, but I set the difficulty at "4" solely due to the struggle to get the assembly into the tub. Otherwise, pretty easy. Saved me $400+ versus buying a new appliance and my dishwasher is essentially new again! 

Investigated online possible causes for increased noise while running and determined it was likely due to a failing/old pump and motor assembly. I ordered the correct part for my make and model dishwasher with assistance through the "live chat" option with customer service and it arrived in TWO days (standard shipping). With the help of a YouTube video tutorial, my husband and I replaced the part and the dishwasher runs quietly now--like new! 

I installed a new circulation pump and motor assembly by myself after watching the video at AppliancePartsPros.Com. The install is not difficult if you can follow directions and the video made the job less intimidating. It took me over two hours but I'm the kind of guy that takes it slow so I don't have to do things twice. The washer runs like a new one now and I have been enjoying a little self satisfaction. Thanks AppliancePartsPros. 

1.) Water Leaking from Pump Motor and Motor Assembly/Housing; Suspected old O-Ring & Separation of Motor and Assembly. Replaced Pump and Motor Assembly, because the motor over time separated from the housing and was slowly leaking onto the floor. This replacement resolved the issue and wasn't too difficult. I did have to have my wife help install the 3 plastic holders (from underside) while I held the unit in place from the inside. Everything went very smooth and no leaks now. Tools: Philips Screw Driver and Pliers used for this repair. Repair video was spot on. Special Note: I would suggest putting a blanket or towel down with hardwood floor so no scratches and also to help collect any water from assembly or drain hose when removed. 2.) Water Leaking from Float Body. Small Leak from the float assembly that would drip when the float arm would go up and down. It appears the gasket over time thinned up from heat cycles and was a lot flatter than the new gasket. The new gasket created a much better seal. Everything went very smooth and no leaks now. Tool: Pliers for this repair. 

I wasn't 100% certain I diagnosed the problem correctly but sure enough to order the part. It turned out great, the replacement was made easy by viewing YouTube videos about doing the part replacement. The one hang up I had was replacing the 3 clips that hold the unit in place at the bottom of the dishwasher, they are easy to remove and hard to put back in--somewhere it said it would be hard. I ended up having to remove the wire to the heating element in order to get enough access to get one clip in--some instructions on this would have helped. Overall, if you can install a dishwasher yourself then you can do this repair. I now have a dishwasher that is almost like new since the whole pump and chopper assembly is now new. I saved a bunch on labor I'm sure. 

It wasn't the food grinder. Ordered new circulation pump & motor assy. Videos are exactly to the point on the steps involved. Be sure to use liberal amount of water to lubricate the seal otherwise it will be a very tight fit. Also when tilting the unit back to insert the retaining clips back into the pump I found it helpful to only lift the unit at a very slight angle - just enough to get underneath the unit. Placing the unit on its back a few times caused the seal/unit to pop out - making the insertion of the retaining clips impossible. Helps to have an assistant in this step - it's not too heavy. Unit runs extremely quiet!!! This supplier - when they brag about shipping times they have every right to. I ordered the part Sunday night and it was delivered via FedEx on Tuesday!!! This was REGULAR shipping too!! 

Ordered new pump/motor assembly from AppliancePartsPros and received exactly what I needed. Searched online for a video for the installation. It took a while, but I found the video I needed. I had the same problem as some others, after installing the assembly in the hole and laying the dishwasher down on its back, the pump fell out of the hole. I spent an hour messing with this. My solution was to only tilt it back 45 degrees (had someone hold it there) and put the shims in to hold the pump/motor assembly in place. Other than that, not a difficult job. On examining the old part after installing the new one, I made a sobering discovery. There is a large metal capacitor held to the pump/motor with a threaded shaft, lock washer and nut. That whole part was very loose and would have eventually fallen off. I'm pretty sure that loose nut was my problem all along and my repair a waist of time and money. I checked the new part I just installed and that same part was loose. Check this before you order anything. 

Replaced pump motor assembly. 

Replaced pump and motor assembly with new unit. The instructions in the APP repair video were excellent and made the job much easier. Disconnecting and reconnecting the hard wired electrical connection was probably the hardest part. Everything else was pretty easy. The new pump and motor assembly works great and the dishwasher is back to sounding like the dishes are being power washed instead of gently sloshed about in a bucket of water. I'd forgotten how loud that Maytag was when it was running well. 

I ordered the part on Friday morning and it was delivered on Saturday morning. I wasn't expecting it until Monday so I was happy to have the weekend to work on the repair. I was able to diagnose the issue and view a video of the part being installed so I already had my gameplan in mind. Installation was a snap and there were no surprises. The part was a perfect fit and the machine runs as good as new again. Thanks so much for the excellent service, phone support for my questions and the ultra fast shipping.