I watched several YouTube videos concerning why the ice in my bin was frozen and sticking together. I removed all the food out of the freezer and took off the freezer door. I waited until the ice maker was filling with water and found where the hole was in the ice maker. This way I knew exactly what was causing my problem. I put the freezer door back on and put the food back into my freezer. I went online and ordered my part from AppliancePartsPros.com. The part came quickly. I stripped the freezer of all food, baskets and removed the door. I had watched the video on AppliancePartsPros. It was so helpful. I removed the old icemaker, took off the parts that I needed to put on the new one and installed the new ice maker. I put the baskets, food and the door back on. I was so excited to hear the first ice pieces as they dropped into the bin after a few hours. I am a 74 -year-old female and the job was simple, except my aging body made getting on the floor to make this repair the hard part.