Followed the video directions step-by-step. After I took it apart, I could figure out that the worm follower gear was worn down. You have to remove most of the gears to get to the worm follower. This is an easy repair though. The hardest part was removing the retaining clip (even though I have retaining clip pliers!). Cleaning out all the old grease took the most time (which wasn't long). After I was all set, I packed in all new grease and it runs good as-new.
As usual, AppliancePartsPros has what I need and shipped it out super fast!