How to Troubleshoot & Replace Whirlpool AP6007160 / WP2305382 Rubber Boot

The existing motor would come on when you pushed the door paddle for ice, but ice would not dispense. Determined there was an issue in the drivetrain. Had to replace the motor and gearbox assembly for the ice dispenser driveshaft. Also found a cracked driveshaft seal where the shaft enters the freezer compartment. Replacement parts fit perfect and now dispensing ice! 

Followed manufacturer guidelines, and the video for seal installation very helpfull. 

Contacted Appliance Parts chat as I could not fine my Kenmore Elite Side-by-side frig on their web site. They looked up my Kenmore Model #, gave me a link to the parts. The parts arrived in 2 or 3 days. I installed the new motor and all is well again in our household. :-) 

We put quite a bit of rust busting oil on the shaft and motor. It took three days, and finally the shaft came out. 

I fixing by order the ice dispense motor its was not complicate and the Part that i order was delivery fast Thanks 

Replaced auger motor, washer and coupler seal. The video on your site was helpful, but I had to go to YouTube to find my model. Replacing motor was easy. Hardest part was getting washer on auger shaft. Had to line it up in the blind. Overall, not bad. Glad I did it. 

I called customer service and asked if it was more likely to be the motor or the control board. The CS person wouldn't diagnose, but she was willing to say that they sell many more motors than controller boards, so I ordered the motor. Then, right after I clicked purchase, I remembered I meant to buy a washer, so I quickly called CS. This time the CS person said she couldn't modify an existing order, but she was willing to ship out a washer without additional shipping charges. The motor an washer arrived sooner than expected, and my ice dispenser is working again.