How to Troubleshoot & Replace Whirlpool AP6023867 / WPW10705575 Turbidity Sensor

Listing the symptoms did not find the solution on the diagnostic portion of your website however reading your customer comments did allow me to match into the Turbidity Sensor. It solved the problem. Sensor install on the KDFE104DWH2 KitchenAid dishwasher for me was much easier than your install video. Instead of disconnecting and unscrewing the entire disheasher and then laying it on it's back the install was simply reach under from the front. To be clear it took days checking spray arms, filters, water level switch and reading diagnostics web sites. The diagnostics was 6 out of 10 difficult. Installing the sensor was 2 out of 10 difficulty. 

Replaced the turbidity sensor. 

Replaced the whole works, heater assembly, high limit switch and turbidity sensor. It took about and hour thanks to your videos. 

Watched repair video, ordered seal kit and installed. Old seals hard and crumbling. 10yr.old dishwasher. One thing: old seal assembly had a spring between volute and impeller. Not shown in video or in kit? Put together without spring,so far, so good. 

Replaced motor and pump assembly, drain pump and turbidity detector because washer is 17 years old and extra parts cost was reasonably low. 

The turbidity sensor did the trick. My KitchenAid dishwasher was acting up. Sometimes the dishes were cleaned, sometimes they weren't. Sometimes the dishes were dry. Sometimes they weren't. AppliancePartsPros listed the turbidity sensor as one of the top reasons for inconsistent performance. I figured the other reason for inconsistency was possibly the motherboard, but given their cost, went with the cheaper option first. Easy repair and the dishwasher is performing as it should now. This is the second repair that I have done on an appliance (the other was my clothes washer) and I could not be happier with my experience with AppliancePartsPros. Their repair videos are outstanding and shipping is fast. I've gotten my parts within a couple of days. If I ever have to make any more appliance repairs, AppliancePartsPros is where I will turn to get my parts. 

The codes made it look like the heater but the heater was fine or water inlet related which it was not. Appliancepartspros told me about the codes being misleading and Turbidity sensor which I would have never considered or even knew existed. I followed their video to replace it along with their extra advice on what to do to completely clear codes and the dishwasher has never worked better. Without their tech support I would not have been able to fix it. Time to repair does not include the diagnostic cycles. Most of the time was uninstalling and reinstalling the washer. My washer was also screwed in the sides not the top so I had to pop out two plastic side plugs and I also used new slightly longer screws making sure they were in enough so the plugs would snap back in. To use the original short screws one would need a magnetic screwdriver tip which I did not have at the time. Actual repair took under a minute. Just unplug connector, twist off sensor, twist new one on, and snap back connector. They shipped the part same day and I got it the next day and immediately did the repair. As a side note, these guys have everything and really help. If you don't see it call them and their prices are great. 

My 10 year old Whirlpool dishwasher wasn't cleaning the dishes or drying them. I was getting water to fill and drain but not clean. The detergent pod was not dissolving or partially dissolving. The diagnostic code was confusing and not helpful. I was thinking the heating element but after using the problem solver questions on your website I came across this turbidity sensor. Two other customer reviews described my exact problem which was fixed by installing the new sensor. I ordered the part and installed it easily. My dishwasher is working again and getting the dishes clean and dry. I'm so thankful for your website and the way you have common problems identified and once I clicked on my dishwasher problem it led me to a possible solution and it worked. 

Review #1 was exactly what we’ve been going through for months. Pod would never dissolve and dishes were dirty EVERY TIME..we thought it was water pressure and replaced everything but with no success. Finally found this site and the part I needed. Fast shipping and easy to replace. Thank you!!! 

So I decided to order the parts that didn't look right. I did everything myself. I got the parts changed AND had it all back together except for the door. All done in 2 hours.