Using the chat feature on your web site I explained the problem to your customer rep and after supplying him the model number of my glasstop he informed me that it was the infinite switch. He ordered the switch during our chat and it was delivered the next day.
I powered off the circuit breakers to the glasstop, disconnected the power cable , and lifted the glasstop from the counter. With a phillips screw driver removed screws an removed glass which gave access to the box containing the infinite switch. It was just a matter of removing wires from broken switch and attaching them on on new switch. Replace box cover to switches, reattach glass top and place back on countertop. Connected power cord and turned on breakers. Easy job, saved at least $150 if Ihad called a service company.