My KitchnAid microwave would not register that the door was closed so it wouldn't start. After unplugging and resetting several times, it still had problems. I then ordered the microwave switches (there are four in my model). After getting the switches I noticed videos on how to test the switches with an ohms meter. It was easy to take the front panel off then identify which of the four switches was bad. Replaced that switch and it works great. My suggestion in the future would be to test the switches first so you only have to order what you need. The switches are rather expensive for what they are.