Called ApplianceParts about Thermistor, which KitchenAid told me could be the problem. Of coarse KitchenAid could not furnish the part. Talked to sales rep Johnny, asking if they had this particular part. He confirmed the part being in stock and available for shipping. Johnny also confirmed the correct p/n for the model of my refrig. So I decided to go with it, my first order with ApplianceParts. Johnny also convinced me to order a coil cleaning brush which was on sale at the time, which made a lot of sense now that I think about it. Shipping took about 3 days. Received the part and had install in less than 15 minutes. The cost of the Thermistor was less than $30, I had used a local repair service numerous times at a charge of $400-500 each trip. Thanks to ApplianceParts "No More". Great job JOHNNY !!!!