I ordered a replacement part on your website on Monday afternoon at 2:00PM and it was delivered Tuesday at 10:46 AM. I got home that evening after work and installed the part in less than half an hour. Even though I knew how to replace the part, I watched the convenient video available on your website via a link on my invoice just to be sure I knew how to complete the repair. Basically, this is a repair that would cost $250 or so for a repairman to do, but it literally involves removing a few screws, unplugging the old timer, plugging in the new timer and replacing the screws. It's just that easy! Your price on the part was $25 below the price on the Maytag website and the $7 shipping charge was a bargain.
I will always go to your site first thing in the future!