I have a 14 year old GE washing machine that had been making a lot of noise while running but had eventually just stopped flat. The agitator and spin cycle would not run. I found this site and made excellent use of all the repair videos to study about my issue. I put in my machine model number and I Immediately was able to start honing in on what my problem could be from website advice about popular repair parts, stories others had shared about their similar machine issues and watching videos, I was overcome with a calmness assuring me that I COULD ACTUALLY DO THIS! I never repaired a machine (of any type) in my life. But after taking the front panel off the machine (which they show you how to do like everything else, step-by-step) and finding the broken belt laying on the bottom panel- I was able to decipher what my problem likely was and how to fix it. I took a few days and finally ordered all the parts I thought I needed. Order placed on Thursday night parts received on Sunday afternoon!! When my parts came, new belt, new belt installation tool, dampening straps and 2 different suspension rods, I reviewed repair videos for each part’s replacement and I was able to meticulously make each repair in a sensible order and within a sensible time frame. The trickiest repair was the belt replacement. Just listen and watch the video and understand that once you thread the belt around the belt replacement tool and secure it with a zip tie to the pulley on the left side that you do not have to try to stretch the belt around the pulley wheel, just calmly turn the pulley until the zip tie has gone all the way around the pulley wheel and has now returned to your vision, in front, on the right side. Expect some resistance but nothing like you trying to manually stretch the belt around the pulley (haha). Anyone can do these repairs. With new washing machines starting at $500 my repairs were way more affordable. THANKS appliancepartspros.com! Not only did you save me a bundle, but you helped me impress my wife with my handyman skills. Will definitely be shopping here again!!