Vincent B Merrick , NY January 31, 2016 Appliance: General Electric General Electric GTWN4250D0WS Ge washer was very loud during spin cycle After researching the problem on this site, I realized that the most likely cause was a bad bearing contained in the shaft & tube assembly. Essentially, the tub seal failed & allowed water to travel down the shaft & into the housing containing the bearing. I confirmed this by pulling the front cover off of the unit & noticed some brown water pooled directly under the shaft & tube assembly. I followed the disassembly instructions on this site & it wasn't too bad but did take some time as pretty much the entire machine has to be taken apart. This probably isn't for the beginner so take stock of your mechanical skills before attempting this repair! Once I removed the old shaft & tube assembly, I confirmed that this was in fact the culprit because it was making a grinding noise when turning the shaft. I replaced the tub bearing as well (it's actually a bushing), even though it probably wasn't necessary but I was in there already so what the heck. I also replaced the belt for the same reason. You should note that the shaft & tube assembly also includes a new tub seal (which isn't really made clear in the part description). This part is essential in preventing the water leak that caused the part failure in the first place. After replacing all parts, the machine was reassembled & tested. So far it's quiet during the spin cycle like new & no trace of water leaks. Thanks to this site & it's forums/videos as they were a huge help! The repair cost me $186.00 as opposed to $600 for a new machine so it was worth it. Read More... 492 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Nut Drivers, Screwdrivers, Socket Set
Jeff A Stow , OH June 28, 2015 Appliance: General Electric Washer WPRE6100G1WT Washer would not spin nor adgitate Motor control board was flashing 4 times, indicating that the mode shifter had an error. I disconnected the mode shifter's wire from the controller and measured the resistance between the 2 leads with an ohmmeter. Since the reading was infinite, that meant that the mode shifter coil or in-line thermal sensor was electrically open, i.e. bad. As this fix is near a complete tear-down of the washing machine, here are a few tips I discovered. 1) the hub nut is difficult to remove and you need a spanner wrench; however, since the mode shifter shaft has 4 flats on it (one on each side, square) - I used a small exacto knife to scrape the gunk out of the small void between the shaft and hub nut. Mine had white/yellow soap scum in all 4 voids and I am sure this would make it much harder to remove the hub nut if not removed as much as possible. When this gunk was removed, I then used some wicking fluid, which worked much more effective now and I only had to let it sit for 20 minutes. I used Tri-Flow, which is similar to WD-40. 2) my tube seal was pretty gunked up and stuck in the tub basket. Thus, I used a small pair of vise-grips to grap it from the inside and then rocked the vise-grips back and down, which popped the old seal right out. Note, the new shaft and mode shifter comes with a new tub seal and it is pre-packed with grease on the inner area that touches the shaft. Note, I used a very tiny bit of this grease to lube the outside of the tube seal when I pushed it down into the plastic tub and I read others who used a touch of dish soap instead. 3) also, my large belt wheel was stuck on the shaft - a quick tap on the end of the shaft with a hammer loosened it right up and no need to worry about damaging the shaft or bearings, as this is being replaced. 4) my tub bearing was also vey tight in the plastic basket. I used a bit of wicking spray here too, and used 2 flathead screwdrivers to pry the bearing up and out. I leveraged against the raised plastic ribs of the tub basket and didn't worry about marking those up a bit, as they are support ribs and away from the main slot/hole that holds the tub bearing. However, I did take care to make sure that my screwdriver tips did not hit or mark-up this slot/hole. 5) since I had everything apart, I took the opportunity to clean the basket, drum, etc. I also marked the motor bracket with respect to the plastic tub as well as anything else that seemed variable and that I could forget when reassembling. I also took pictures as I was disassembling in steps, so that I could ensure everything went back together correctly, etc. Read More... 291 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Adjustable Wrench, Pliers, Screwdrivers, Socket Set
Gerald P Auburn , GA January 28, 2018 Appliance: General Electric Washer WHRE5550K2WW Ge washer making loud roaring noise during spin cyc;e I had never worked on a washing machine before but after watching the online videos I felt like I could do the repair. I was almost positive it was the Mode Shifter and Shaft Assembly that was bad. I could hear the bearing making a grinding noise when I turned the tub by hand. I ordered the part I needed plus additional parts that could be an issue later such as a drive belt, tub bearing, tub seal, tub nut, split ring, etc; Preventive maintenance that would keep from having to tear it all apart again if another part failed. Took photos with my phone and kept the repair video handy while I took everything apart. The only difficulties I had were getting the tub nut off and tub bearing out. After spraying the tub nut with WD40 and letting it soak for approx.. 30 minutes I finally got it broken loose. I used a tub spanner wrench that I ordered with the parts. I would not have been able to get it off without it. Videos showed prying the tub bearing out with two screwdrivers which as hard as I tried I could not do. I turned the tub over and used a socket the same diameter as the tub bearing and had to knock it out with a hammer which worked. I replaced all the parts which went smoothly and put it all back together with the use of the video and photos I took. The final result was the washer worked like a charm and the roaring noise during the spin cycle was now gone. It was a somewhat time consuming project but the outcome made it worthwhile. I would like to say that ordering the parts from AppliancePartsPros was very easy. Just search by model number for parts. I ordered the parts on Tuesday morning and they shipped the same day and arrived Thursday at lunch time. Very quick service. Repair up and running by Friday afternoon. Read More... 262 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Nut Drivers, Pliers, Screwdrivers, Socket Set
William P Blairsville , GA April 06, 2019 Appliance: General Electric Washer WPRE6150K2WT Spin cycle noisy like a jet engine taking off. This is a well-documented problem. I ordered all the parts suggested by others - customer service assisted me along the way, taking plenty of time to be sure I got the right stuff. The main problem was the failed tub seal which had caused the bearing in the shaft assembly to fail. The videos for completing this repair are really good - you need to watch each one to not miss anything. As others have stated, the worst part is removing the hub nut. In my case the ($60.00) spanner tool probably would not have worked. I tried a short handled pipe wrench and a hammer but it didn't budge. so I simply drilled a hole on each side of the nut, keeping the bit close to the stem of the shaft assembly, then used a short chisel and hammer to split the nut and pop it out. In the later step to remove the tub bearing (really a bushing) I improvised a bearing puller using a 1 3/8in washer, a 3 1/2in bolt and nut through a piece of metal L-channel so no damage was created and old part was pulled cleanly. In putting everything back together, I found I could successfully tighten the new hub nut using a basin wrench (really inexpensive tool) and a hammer. After buttoning everything up, I ran a short water only cycle. There was a very loud screeching noise for a few seconds as the tub rotation began, but it went away and the cycle continued. Later, I ran a light wash and experienced a 2 or 3 second noise again. Subsequent wash cycles, no noise, all good. Customer service had not heard of this, and had no input but suggested I watch it, and let them know if it recurs. I am happy with my interaction with Appliance Parts Pros; not my first experience with them. Read More... 105 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Adjustable Wrench, Nut Drivers, Pliers, Screwdrivers, Socket Set, Wrench Set
Tonya G Philadelphia , PA September 02, 2020 Appliance: General Electric Washer WJSR4160G1WW Agitation and spin cycle completely stopped I have a 14 year old GE washing machine that had been making a lot of noise while running but had eventually just stopped flat. The agitator and spin cycle would not run. I found this site and made excellent use of all the repair videos to study about my issue. I put in my machine model number and I Immediately was able to start honing in on what my problem could be from website advice about popular repair parts, stories others had shared about their similar machine issues and watching videos, I was overcome with a calmness assuring me that I COULD ACTUALLY DO THIS! I never repaired a machine (of any type) in my life. But after taking the front panel off the machine (which they show you how to do like everything else, step-by-step) and finding the broken belt laying on the bottom panel- I was able to decipher what my problem likely was and how to fix it. I took a few days and finally ordered all the parts I thought I needed. Order placed on Thursday night parts received on Sunday afternoon!! When my parts came, new belt, new belt installation tool, dampening straps and 2 different suspension rods, I reviewed repair videos for each part’s replacement and I was able to meticulously make each repair in a sensible order and within a sensible time frame. The trickiest repair was the belt replacement. Just listen and watch the video and understand that once you thread the belt around the belt replacement tool and secure it with a zip tie to the pulley on the left side that you do not have to try to stretch the belt around the pulley wheel, just calmly turn the pulley until the zip tie has gone all the way around the pulley wheel and has now returned to your vision, in front, on the right side. Expect some resistance but nothing like you trying to manually stretch the belt around the pulley (haha). Anyone can do these repairs. With new washing machines starting at $500 my repairs were way more affordable. THANKS appliancepartspros.com! Not only did you save me a bundle, but you helped me impress my wife with my handyman skills. Will definitely be shopping here again!! Read More... 39 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Nut Drivers