Just like the video said, except our agitator bolt was rusted and stripped. I used 3 applications of regular WD 40; let each one sit several hours; then used the Irwin Bolt Extractor set and it worked like a charm. We needed the 10" 3/8 socket extension just like the video said as well. I ordered a new inner cap and seal. My old one was just looking a bit beat up. The seal ended up being too thick and I couldn't get it to seat properly but my old one was in ok shape so just put the old inner cap seal on the new inner cap. AppliancePartsPros.com rocks!!!