Christopher V Staten Island , NY October 17, 2017 Appliance: Model GTWN2800DOWW Backsplash has plastic parts on the back were broken and could not hold the the main selector switch anymore I replaced the the backsplash and put all the switches back into it. -- worked out great - no problem now--- you guys have a great site --thank you-- fast deliver like promised!!! 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes