David S Summerfield , FL August 22, 2020 Broken shock absorber. Purchased the shock absorber kit and a couple extra pins. Your repair video was spot on. Since we don't do this every day it took us about 1-1/2 hours but with the video it went fairly smoothly. Will certainly look here for all appliance parts in the future! 6 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours