Robert M Seattle , WA October 12, 2018 Appliance: Model SHU5312UC/U12 Circulation pump failure. Ordered new part from AppliancePartsPros.com and received exactly what was identified. Had no problem following the instructions from the video offered on their web site. The video was missing instructions concerning removal of the side panels, but I have done that before. I am very happy with my experience and would definitely order from them again. Note: My dishwasher needed the Torx #20 screw driver for all screws. Do-It-Yourself Rating: Repair Time Estimate: 2+ hours