Do-It-Yourself Story

For starters, nobody wants to come home after a long day at work to find their freezer isn't working and obviously hadn't for a day or 2. After the immediate shock and some preliminary cleaning, I was able to identify a bad compressor starter and within 20 minutes on your website was able to find the correct part, order it and get confirmation of over night delivery. The part was a one for one swap and within 2 hours I had ice again and the freezer back to normal. Thanks for the parts and your 24/7 customer service. For a novice this would be an easy fix with all parts needed and step by step instructions. I'm telling all my friends, if they need any appliance parts, to visit your website or call your number!