Jacqueline B Brentwood , CA July 10, 2017 Not cooling in refrigerator or freezer of side by side refrigerator We Googled the symptoms, which brought us to your website. Based on the recommendations, we purchased a compressor starting device kit, defrost thermostat (just to be safe), and a condenser brush. We cleaned all the coils, replaced the compressor starting device and defrost thermostat using your instructions and video. IT WORKED!! We are on day four and the refrigerator and freezer are working! Thank you so much!! We thought we were going to have to purchase a new refrigerator and that would be $1500-$2500 to match our current kitchen appliances. 9 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes