Do-It-Yourself Story

I went online and searched for the problem and your video came up. I clicked the link and ordered the pump and a flapper to cover both of the major causes you listed. The service was great. I had the part two days after ordering it. I followed your video and installed the new pump. The hardest part was just getting the dishwasher out. It is working great now! The impeller in the old pump had failed.