Maytag Dishwasher (about 5 years old). Some of the buttons had stopped functioning. Then the Start button began choosing whether or not to work. Eventually it would not start at all. Upon removing the control panel, the first thing I noticed was that the brackets that hold the two lower screws were broken. (So this was the reason that the door was so hard to open from the time it was new.) I trouble shot the thermal fuse, the door-latch switches, and inspected the control board trying to find the problem. Everything looked perfect. When I pried the control panel apart with a putty knife, the buttons inside were shiny and new. But I did notice that the ribbon cable connecting the control panel to the control board had a straight line of brown discoloration across nearly all the trace wires, not visible before opening the control panel up. This discoloration could not be cleaned. The part number on this white control panel (both the old and new one) is W10199662. However, when ordering it online, you need to search for part # W10811153. I purchased this item from AppliancePartPros.com because they are the ONLY site that allows you to return electrical parts after installation. I didn't want to get stuck holding a perfectly good $140 part I didn't need just because I opened the box and plugged it in. They also charge NO re-stocking fees. I ordered it early on a Sunday morning. The part arrived Wednesday afternoon. Should it have turned out that I was wrong about which part I needed, I would have returned this part and just purchased a new dishwasher. But I was not wrong. Replacement time was very reasonable. Difficulty was between easy and moderate, just take your time and don't force anything. Dishwasher works better than new. Very satisfied customer.