Darrell B Miami Springs , FL March 31, 2017 Appliance: Maytag Electric Dryer MDE9700AYW Maytag Dryer Mde9700ayw: Do. How to replace Dryer Drum Support Roller Assembly. A representative looked up my model # and gave me a short list of potential issues....within a minute the issue was resolved. Turns out I had neglected to reattach a wire after repairing the original problem more complex repair that APP properly diagnosed for me a few days before. The $1000.00 dryer I was tempted to through out is working well again for $70.00 and two days later! I usually don't write reviews but this is one of the best companies I have EVER dealt with. From personal phone diagnosis, to instructional videos, to a rediculously great return policy, to standard shipping that ships immediately, this company is a blessing! Completely satisfied customer, Darrell B. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes