I called a local repair service said they were behind asked if I would be home the next day I said yes stayed around the house for a week and didn’t hear anything from them I called him again the next Monday he said they might could get to it the next day still haven’t heard a word. So I got on line and ordered the parts from the information they had on the dryer got the parts the next day watched a video on their sight that actually showed me exactly how to replace the part I am 74 years old in thirty minutes I had my dryer working. I really appreciate their fast shipping and the video to make sure I did it right I’m very thankful for their excellent customer service. Thank you so much!!!