Do-It-Yourself Story

Superfast parts delivery. Got packages by the second day. Videos were extremely helpful and well done; we couldn't have done without them although we came across slight differences in our machine and found workarounds. Our machine did not drain the water so I drained the water manually via drain tube at bottom of the machine and checked the filter for blockage. All clear so I read articles on the internet and watched videos and took a chance on replacing the drain pump and circulating motor which was advised by others. Taking apart the machine was easy until we got to removing the drain pump motor. Ours was bolted down and hard to get to due to the tub assembly but husband managed. The circulating pump housing didn't exactly match the new part so husband rigged it by cutting off slightly the back of it. We took pictures along the way so we knew how to put things back together. The original drain pump hose clamp didn't work as smoothly as on video and husband replaced ours with clamp that had screws instead. Putting the machine back together was easy and even the door wire around the boot was easy with 2 people helping. If you have only 1 person then you probably need the special piers to open the spring up which is an expensive tool. Thank god for another review that said they use zip ties at each end of the clamp and one person would pull that open while another slip in the wire around the tub. So this part of the fix came easy for us. At the same time, we also replaced the door lock switch and that was easy. I just did 9 loads of wash with no problems. Even though it took over 2 hours it was so worth it, else we would have bought a new washer. The 2 pumps were like $100. This job would have cost like $800 if the repairman did it. We are extremely happy! and would have done it again.