Joseph V Bargersville , IN September 12, 2017 Washer making strange noise got error code and water wouldn't drain from the tub. First off I want to say Appliance Part Pros rock! I have used them for purchasing repair items for other appliances in the past, so when my washer started making weird noises this was my go to source. I thought my problem was likely pump motor related as the water wasn't draining and I could hear the sound of the pump trying to work. After reviewing what others who had similar situations found to be the problem I took a gamble and decided to get the drain pump. Some who had that problem decided to replace the recirculating pump at the same time. I chose to do this as well. Our washer was 10 years old, and since you have to basically take out both pumps at the same time (since they are connected to the lint trap) it was worth it. I figure it will be quite a while before I disassemble my washer like this again, and for and extra $50 to also get the recirculating pump it was worth it to know both were new and continue to function. I have to say the video for this was absolutely OUTSTANDING! It really did go step by step as to how to do this job. I kept the video pulled up on my iPad and just paused as necessary. My washer might have had an additional screw on the back side of the control panel not mentioned in the video, but that was it, otherwise it was exactly the same set up. The biggest challenge (if you want to call it that was getting the wire and spring back over the rubber door seal. For some reason my spring had rusted pretty bad. I simply put it on my bench grinder with a wire brush and buffed it all of and the spring was like new. I noticed that the hinge pin had worked itself about 1/3 of the way out on the wash door, so I pounded that back down. Those doors are fairly heavy, and that may be why I had a leak as it was not sitting correctly with the hinge pin partly out of place. One of the other maintenance steps I did while replacing these pumps was to clean the microfilters on the rear of the washer where the hoses attach. There is a small orange filter which can be removed with a pair of pliers on the HOT side. Mine had a bunch of debris and sediment in it. After 10 years of use about 3/4 of the filter was blocked. An old toothbrush helped get that clean again. Our COLD side was ok. I used new white pipe thread tape on the threads on both washer and supply valve sides for the hoses to ensure no leaks once everything got reconnected. All in all an easy repair and saved hundreds by not having to call out a repair tech. Parts arrived in 3 days on regular/economy delivery. Read More... 70 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Adjustable Wrench, Pliers, Screwdrivers
Ann M Coral Springs , FL May 09, 2020 Appliance: Model LG WM3885HWCA E0 code replaced drain pump and circulating motor the door switch assembly was separate issue. Superfast parts delivery. Got packages by the second day. Videos were extremely helpful and well done; we couldn't have done without them although we came across slight differences in our machine and found workarounds. Our machine did not drain the water so I drained the water manually via drain tube at bottom of the machine and checked the filter for blockage. All clear so I read articles on the internet and watched videos and took a chance on replacing the drain pump and circulating motor which was advised by others. Taking apart the machine was easy until we got to removing the drain pump motor. Ours was bolted down and hard to get to due to the tub assembly but husband managed. The circulating pump housing didn't exactly match the new part so husband rigged it by cutting off slightly the back of it. We took pictures along the way so we knew how to put things back together. The original drain pump hose clamp didn't work as smoothly as on video and husband replaced ours with clamp that had screws instead. Putting the machine back together was easy and even the door wire around the boot was easy with 2 people helping. If you have only 1 person then you probably need the special piers to open the spring up which is an expensive tool. Thank god for another review that said they use zip ties at each end of the clamp and one person would pull that open while another slip in the wire around the tub. So this part of the fix came easy for us. At the same time, we also replaced the door lock switch and that was easy. I just did 9 loads of wash with no problems. Even though it took over 2 hours it was so worth it, else we would have bought a new washer. The 2 pumps were like $100. This job would have cost like $800 if the repairman did it. We are extremely happy! and would have done it again. Read More... 40 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Pliers, Screwdrivers, Socket Set, Wrench Set
Avery R Brownsburg , IN July 06, 2015 Appliance: LG Washer WM3001HRA Front load washer bearings & seal bad pump problems (multiple issues) Initially, I hired an appliance repair company to replace the bearings and seals in our front-load LG washing machine. After disassembling the machine about 50%, the technician indicated that he did not have the correct parts, nor tools, to completely remove the drum so that the bearings could be accessed. He indicated that it would take 2-3 weeks to get the repair parts and that the repair would cost > $1000, instead of the original $470 quoted. I took this as his passive way of saying that this repair was too hard. Later, he recommended that I scrap the machine and just buy a new one. In this case, WRONG... Next, I went to appliancepartspros.com to see if they had the parts in stock and quickly available(at a reasonable price). In short, they did. I was also aware that our machine had been making some strange noises when the pump would run. As expected, these parts were also in stock. I ordered the parts and they arrived just two days after ordering. I was still very concerned that I would not be able to figure out how to reassemble the machine since it was the tech from the repair company who had taken it apart and left the parts(bolts, screws, etc.) in a pile in the hallway. I was pleasantly surprised to see the gurus at appliancepartspros.com had done a high-quality, long-length video of the complete tear-down and re-assembly of a very similar front-load model of LG washer. After watching the video, it was 100% clear what I needed to do. Considering that the washer was a $1300 machine, I was willing to put in some extra effort to solve the problem. I estimate that the bearings, seals, and pumps took about 6 hours total for me to replace. I think an expert could have completed the task in maybe 4 hours. Although an extra set of hands would have been VERY helpful, it was possible to complete the task independently with a little struggle here and there. In the end, the well-done repair cost me < $400 in parts and the machine is washing clothes like new again. Video Link: https://www.youtube.com/watch?v=Y-eAvoBI59Y1 Thanks again to the team at APP!!! Great video!!! Read More... 39 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Nut Drivers, Pliers, Screwdrivers, Socket Set
Diane D Seven Hills , OH March 21, 2014 OE error code I ordered the parts from appliance parts pros and used the video to guide my repair. The parts were delivered quickly and were exactly what I ordered. The online video took me step by step and I has the washer repaired in a few hours! Rather than spending hundreds of dollars I spent $100 for parts and saved lots of $$ on a repair bill. This was my first attempt and repairing an appliance and am so glad I did it! The video made it incredibly easy!! Thanks Read More... 34 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Adjustable Wrench, Pliers, Screwdrivers
Greg C Benbrook , TX March 01, 2015 Appliance: LG Washer WM2277HW Lg tromm wm2277hw will not drain / making loud noise Followed online video to replace drain pump and circulation pump. The drain pump was the problem but replaced both pumps since I had it apart. The hardest part was spring around the door seal, used large standard screw driver to remove and reinstall. Drain pump was exact match but circulation pump was not and plastic cover did not fit. I cut the cover to fit but not for sure if it will stay......this pump should have come with new plastic cover. I used parts 4681EA2001T drain pump and 4681EA2002H circulation pump. Washer is working great now. Read More... 8 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Pliers, Screwdrivers