Replaced the defective part.
You should ask a question about my experience!
First, I watched your online YouTube about how to repair; you’ve video convinced me that it was a simple task, (I am NOT good at DIY!)
Second, I ordered the part from your company at a higher price than other options because I thought you earned the business with the helpful video.
Then, your excellent service with extremely quick delivery showed that your company offered the best VALUE.
It was a great experience dealing with your company! Thank you!