Looked for obvious signs of mal-function, burned wires, etc. I found that the compressor controller(attached to the compressor) had an obvious burned-out spot. Took a chance that was the problem (it was); ordered all new OEM parts, including a new timer and run capacitor (a part that kicks in every time the compressor starts). I received the parts at 1 PM EST; by 1:48 PM I had the freezer working. Easily saved $250.00. A nice aside was that an Internet competitor was asking $53.00 for the same compressor controller part that you guys were selling for $12.00. Just a good story all the way around.