So I ordered the burner and Ithe switch because I wasn't sure what part was defective. I pulled the oven out and I removed the 6 1/4 inch screws on each side of the glass top as well as the 2 Phillips head screws on the back, removing the 2 1/4 screws on the shield on the back gIves you easier access to them, then lifted the glass top up on the front to access the switch and burners. Make sure you turn the power off before beginning this process. When lifted up the wires connected to the burners can be seen and are easily unplugged so that you can remove the top completely. Careful not to Crack the glass by laying the top up side down on a smooth surface, I laid mine on the carpeted floor. Just switched the burner out with the new one, pay attention to the wires and where they go, take a picture of it will help if you have never repaired anything like this before, some wires are held in place by wire loops and you will have to remove those also. Look at the numbers on the burner and you will notice that there are no holes on the new burner for the retainers so you will simply located them to the same numbers and use the removed screw to force down mildly as you turn the screw and it will self Tapp itself as you turn it. .don't over tighten. Replace wires. Remove screws from burner and from mount holes in the top to make this simpler. That's it for the burner , now if it is the switch, pull the know of and remove the 2 mounting screws then wiggle the blue and the white plugs to get them out replace the switch and use the same screws to secure it ,don't overror tighten. Then put the white plug and the blue plug back into the switch pressing in and rocking the plug slightly till they are completely tight. That's it for the repair just reinstall the top and you're done. You may want to turn the power back on to check the repair before securing the top. GOOD LUCK!!