Louann M Export , PA September 21, 2017 Appliance: Model WF419AAW/XAA-03 Front loading washer stopped draining and wouldn't complete rinse or spin. I opened the back of the washer. Took a look and said "oh my God!!! Look at all this. I don't know how to take it apart. I can't even reach my arm in all the way. Then I went to AppliancePartsPros.com. I found the part number. Entered the part number and saw a repair video come up. I watched the video and thought to myself, This is easy. I'm not paying hundreds of dollars for a repair man. I can do this. So, I bought the part from the web site. It arrived in 3 days without any extra shipping. Once I had the part in hand I took my lap top down to the laundry room and started the video on how to replace a drain pump. I would watch every step, then pause the video and perform that step. Then watch the next step, and so on. I had it repaired in no time. And it actually worked when I was done. My wife loved it!! No repair bill!!! Just the part. Your video was excellent and spot-on. Thanks AppliancePartsPros. You saved me, I don't know how many, hundreds of dollars!! AND IT WORKS!!!! 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours