Patricia M Pueblo West , CO August 29, 2016 Appliance: Model DON'T HAVE IT WITH ME. Gear drive coupler was broken Called the manufacturer who told me the part wasn't available and wanted to sell me a new blender at a reduced price. Contacted Appliance Parts Pros. com and got the part on the way right away. Part arrived a few days later and it was very simple to install. Used my blender that night to make fruit smoothies. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes