Thanks to the testimony of others on the site, I knew exactly which parts to order. The triangular holder which keeps the ice storage container was cracked so I replaced it. I also ordered a new Auger Motor Drive Shaft which makes the curvy metal piece in the bin turn. Mine had worn down and would not turn the curvy metal piece anymore. Replacing these pieces worked like a charm. My kids were amazed that ice now comes out of the door after 2 months of having to reach inside.