Annie V Missouri City , TX February 23, 2016 Appliance: KitchenAid 42" Built In Refrigerator KSSC42QTS02 Ice would not dispense My refrigerator was not dispensing ice. I could hear the motor activating but noticed the ice auger was not turning. My old drive shaft was stripped on both ends. Video was very helpful and it was an easy fix for someone with little handyman experience. Received my order much faster than expected! The parts arrived the next day and paid for the standard shipping charge. I live in Texas. Read More... 279 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Pliers, Wrench Set
Timothy O Longwood , FL January 11, 2016 Appliance: Model KITCHEN AID Ice maker auger drive shaft was slipping Added a new shaft as the old shaft had worn down...........works perfect now. Thank you Easy fix ....no more than 10 mins. Read More... 15 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Nut Drivers
Pamela G Jacksonville , NC June 19, 2016 Ice would not dispense through the door Thanks to the testimony of others on the site, I knew exactly which parts to order. The triangular holder which keeps the ice storage container was cracked so I replaced it. I also ordered a new Auger Motor Drive Shaft which makes the curvy metal piece in the bin turn. Mine had worn down and would not turn the curvy metal piece anymore. Replacing these pieces worked like a charm. My kids were amazed that ice now comes out of the door after 2 months of having to reach inside. Read More... 4 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Socket Set
Patrick R Corona , CA August 14, 2017 Appliance: KitchenAid 42" Built In Refrigerator KSSC42QTS00 Water was leaking through the drive shaft of the ice dispenser which made the shaft rusty and frozen. By following the instruction on your video and part diagram, I successfully replaced the parts and made the ice dispenser work again. Thank you for your good service. Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers, Socket Set
Donald H West Deptford , NJ April 11, 2017 The input splines to the ice container were stripped and the holder was broken I ordered a new shaft, holder and ice container from Appliance Pros. The turnaround time was unbelievable! The only thing I've had delivered in less time was pizza. It took just a few minutes to install all the new goodies, and now the dispenser in the door throws more ice than the Titanic! Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Pliers, Screwdrivers