Do-It-Yourself Story

Our Whirlpool GI6SARXXF05 ice maker stopped making ice. I read A LOT of forums, viewed A TON of YouTube to try to self diagnose the possible issue. APP.com helped to point me in the right direction. Symptoms were: Not Making Ice, No water was being dispensed into the ice maker tray BUT was working perfectly in the left French Door outer dispenser. I removed the ice maker (per a video I found, actually fairly easy for a DIY) inspected the ice tray, all looked good. I 1st replaced our water filter. Still a no-go. I then ordered (mistakenly) and replaced the thermostat. I meant to order the Inlet valve, but since I did it on my phone, I didn't pay attention....(duh). But after chatting in with Kayla, she immediately suggested replacing the Inlet Water Valve because of what I described. She hit the nail on the head 100%!!! Ordered and replaced the rear side Inlet Valve. The total time to R&R was 15-20 minutes. APP.com will ALWAYS be my 1st choice as a DIY's. Simply the best Customer Service, Pricing, and Expertise that is literally Priceless. Thank you. P.S. - The Alumilastic Cement was ordered because I didn't order it when I mistakenly ordered and replaced the thermostat. So I R&R'd the T-stat again and applied the Alumilastic Cement to guarantee that the T-Stat repair was to be good and not an issue. I sometimes do it right because I do it twice....oy... lol