Ty G Lewis Center , OH December 30, 2014 Ice maker wouldnt make ice I used your online troubleshooting tips and watched the videos on your site. I determined my thermostat was defective, ordered the thermostat which arrived in two days and I replaced the thermostat and I now have a full bin of ice !!! The do it yourself video was extremely helpful and made the repair very easy. Thanks so much for the great service and quick delivery !!! 1258 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes