David S Beaumont , CA July 31, 2016 Knob on timer cracked and the timer shaft was stripped due it being turned with pliers Order both parts from Appliance Parts Pros, fast delivery. The video was helpful except I neede a star type screw driver instead of a nut driver prescribed in the video. Was able to substitute an alen wrench instead. All worked out good in the end. Also I saved aroun $15.00 using APP. Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes